Shipping policy

Shipping Policy

At Kindra, we work hard to get your order to you as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Once your order has been shipped, you will receive a shipping confirmation when tracking information is available.

Shipping Times

Estimated delivery times vary depending on your location and shipping method.

Typical delivery time is 7–20 business days.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather, carrier issues, holidays, or other circumstances outside of our control.

Tracking

When tracking information is available, it will be provided to you by email or through your order information.

Tracking updates may take a few days to appear after your package has been shipped.

Shipping Address

Please make sure your shipping address is correct before completing your order.

Kindra is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the address before the order is shipped.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us so we can assist you.

Once an order has been handed over to the shipping carrier, delivery times are outside of our direct control.

Customs and Import Fees

For international orders, customs duties, taxes, or other import fees may apply depending on the destination country. Any such charges are the responsibility of the customer unless otherwise stated.

Contact Us

If you have questions about your order or shipping, please contact our customer service team and include your order number.